Various vacancies at Etisalat Nigeria

Overview

Etisalat Nigeria commenced commercial operations on 23 October 2008 with a promise to deliver innovative and quality services in Nigeria. Since then, we have continued to deliver the best possible experience at the most affordable price to our subscribers.

This commitment has led to the growth of our active subscriber base to over 21 million in just six years. Today, Etisalat has network coverage in all 36 states of the federation including Abuja, the federal capital territory as we continue to build our network and expand to new locations.

Specialist, Data Services

Job Summary  

Assist in the implementation and proper execution of all project plans related to data based services

Responsible for functional and technical development and management of data services; i.e. ensuring that identified and approved data products are rolled out and effective management is applied throughout the product lifecycle.

Principal Functions  

Conduct research on current trends in the delivery of data services, monitor related developments in the telecommunications industry and proffer suggestions on relevant innovations to the Manager, Product Development Voice & Data

Assist in the development of propositions for data related products/services, including roadmaps and product support solutions.

Liaise with IT in defining suitable/compatible platforms for all approved data services.

Assist in conducting quality checks on all EMTS data service offerings to ensure alignment with defined functional specifications.

Develop Business requirements documents, FAQ, training slides and facilitate product training for all data related data services.

Attend unit/team meetings as required.

Coach, supervise and direct the activities of subordinates/junior staff (where applicable).

Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Product Development Voice & Data.

Perform any other duties as assigned by the Manager, Product Development Voice & Data.      

Educational Requirements  

First degree or equivalent in a relevant discipline.

Experience, Skills & Competencies

Minimum of three (3) to five (5) years relevant work experience.

Specialist; Product Marketing

Job Summary      

Reporting to the Manager, Product Marketing, you will aassist in the development of digital media propositions, consumer research and insight, pricing, acquisition and churn management. You will be working closely with Brands & Experience, Business Intelligence and Customer Value Management teams, helping to drive data-driven decision making, and following through on the execution of marketing and media plans.

Ideally, you would be someone who is adept at thinking strategically about difficult business problems. You should have a strong communication skills to engage and influence both technical and non-technical audiences all while having a strong passion for Digital and VAS services.

Principal Functions    

Plan and lead the execution of marketing activities for VAS and Digital Services. Execution will be in line in corporate and unit objectives

Work with the Manager, Product Marketing to suggest new concepts and create strategies for VAS and Digital Services, based on analytically derived conclusions about the market, customers and/or competitive positioning

Prepare monthly, quarterly and six-monthly marketing plans including rolling 13 week execution plan. Manage the productivity of the marketing plans to ensure maximum return on investment

Demonstrate a high aptitude for developing relationships with partners, service providers and managing marketing activities within a cross functional environment. Excellent customer insight and relationship skills, combined with high energy will be key to success

Drive awareness and positive perception of Digital Media and its Services within the overall business.

Implement the overall Digital Media communications strategy, brand re-positioning, launch of new products and overseeing the implementation of all communication and brand materials

Plan and oversee the advertising and promotion activities (above the line as well as below the line) including media, print, electronic, and sms. Drive this based on fact and data driven activities

Work with selected partners and drive specific co-marketing activity. Accountable for driving marketing plans and ensure all marketing activities are executed within the prescribed timelines

In consultation with the Manager, Product Marketing, develop and implement a front line strategy and drive in store branding / marketing activities

Work with other members of the digital media team such as Product Managers and the Content & Partnership team to understand the product features and content and use this to share the customer proposition

Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Product Marketing.

Perform any other duties as assigned by Manager, Product Marketing.

Educational Requirements  

First degree or equivalent in a relevant discipline.

Postgraduate/ professional qualification in a related field will be an added advantage.

Experience, Skills & Competencies  

Three to Five years work experience in telecoms or technology consumer product marketing is required

Proven track record with driving campaigns and experience with a variety of consumer-oriented marketing channels (SMS, print advertising, etc)

Analytical abilities and experience with interpreting large amounts of customer data

Excellent knowledge of MS Excel including macros, pivot tables, lookups, solver etc.

Specialist — Finance Support

Job Summary       

Support the Decision Support Manager to ensure agreed targets and financial benefits are optimised, costs are managed within agreed envelopes and guidance is provided to the Technical Department on finance issues

Support the improvement of the Network Finance processes

Principal Functions      

Liaise, support and assist the technical business area on all aspects of financial and operational matters

Provide support for monitoring and controlling the financial performance of the technical business area via monthly reporting and budgeting/forecasting processes to provide insight into business performance

Support the preparation of techno-economics and accounting analysis/reports as required by the business including:

Product Profitability analysis;

Cost-benefit analysis

Variance Analysis

Geo analysis relevant to financial modelling

Other accounting analysis as required by the business

Ensure Oracle reporting data quality and compliance with accounting standards and guidelines

Provide input into the production of business cases and investment appraisals that could have a material impact on the performance of the business

Liaise with business teams to gather required data for post implementation review of local business initiatives and business cases

Follow up on actions from the technical business area’s monthly financial reviews

Build strong and influential relationships with the technical business area to promote seamless working relationships with the rest of the Finance community.

Attend operational meetings to represent Finance within the assigned business team

Work with the Decision support Manager to implement financial governance within technical team

Work with the Decision Support Manager to develop and implement an improvement process for OPEX management

Responsible for Contract management and optimization of contract agreements in compliance with company policy.

Assist the Decision Support Manager on other ad hoc projects

Perform any other duties as assigned by the Decision Support Manager

Educational Requirements      

First Degree in a relevant discipline from a recognised university

Membership of Professional association (CIMA, CFA, ACCA, ICAN, etc)

Experience, Skills & Competencies      

Three (3) to Five (5) years relevant work experience.

Experience in Telecoms industry or management/operational consulting is an advantage.

Proficiency in Microsoft Office; Excel, Word, PowerPoint, Access

Strong accounting fundamentals

Knowledge of Oracle ERP & other industrial standard financial systems

Good understanding of current accounting standards (IFRS)

Basic technical knowledge of Telecoms

Financial modeling (OPEX, CAPEX and Revenue)

Project management

Strong analytical

Problem Solving

Risk and cost control conscious

Quality deliverable

Passion for Excellence

Integrity

Empowering people

Growing people

Team work

Analyst, Strategy

Job Summary      

Support the implementation of Etisalat’s strategic frameworks and ensure alignment with the organisation’s goal

Principal Functions      

Assist with the creation of business cases (e.g. market analysis, value proposition, strategic fit, economic models and launch) to support a new initiative as directed by the Head, Strategy & Business Development (Commercial).

Assist in data gathering to support the assessment and underlying valuation of potential opportunities

Use various analytical techniques to determine market trends to guide business decision making

Monitor and report on pre-agreed metrics, highlight areas and trends that need to be closely monitored for further action

Assist with the documentation, assessment and monitoring of industry/competitor activities, new developments and identify impact on company’s operations.

Conduct research on market trends and new business opportunities and provide feedback to line manager on findings.

Liaise with the business intelligence team for data on business performance and analyse information received.

Collate data from deployed surveys, review and analyse to determine aid management decision making

Provide administrative and logistics support to the strategy and business development team

Take minutes of meetings and follow up on the action points to ensure prompt implementation.

Carry out other tasks and assignments as directed by the Head, Strategy & Business Development (Commercial)

Educational Requirements     

First degree in a relevant discipline

Experience, Skills & Competencies  

One to two years post NYSC work experience

Good interpersonal skills.

Excellent analytical and research skills.

Good communication skills (oral & written)

Good problem solving disposition

Senior Engineer; VAS Planning

Job Summary    

Ensure all VAS platforms have adequate capacity to support deployed services and implement commercial requirements based on business needs

Principal Functions 

Support the planning and optimization of Etisalat Value Added Services (VAS) platforms and ensure compatibility and integration with Etisalat existing infrastructure.

Develop business cases for fresh deployment/upgrade/expansion of solutions which are inputs to new and existing solutions to enhance capacity availability.

Assist in the design, implementation and evolution of VAS Messaging, Mobile data, WAP, GPRS, Multi-media products, etc.

Monitor the license utilization on all VAS platforms and ensure required actions are taken before license reaches the threshold.

Coordinate inter-functional relation to ensure synergy across the various departmental functions.

Prepare RFP document for any new VAS platform planned to be deployed based on commercial requirements.

Enhance the forecast mechanism for proper capacity planning of all the VAS nodes.

Co-ordinate the integration of new products as it affects USSD, IPCC, SMSC MMS and other network elements.

Participate in vendor selection process to ensure technical input is significantly covered

Liaise with the vendor/end users during the implementation project and facilitate proper handover of the deployed solution to operations team

Perform any other duties or responsibilities assigned by Manager, VAS Planning.

Educational Requirements      

First degree or equivalent in Electrical Engineering, Electronic/Telecommunication, Computer Science or any other related science qualification.

Experience, Skills & Competencies      

Three (3) to Five (5) years work experience

Network Capacity Management

Telecommunications & Mobile Network Standards & Specifications

Problem Solving

Communication

Teaming

Passion for Excellence

Integrity

Empowering people

Growing people

Team work

Customer Focus

Engineer, BSS

Job Summary      

Coordinate and assign BSS site construction activities from start up to commissioning/acceptance

Principal Functions   

Carry out technical site survey of new and existing BSS sites in line with deployment processes

Conduct all step by step acceptance testing of BSS site activities

Ensure all Health and Safety requirements are adhered to by contractors/vendors on all BSS sites.

Ensure the implementation of environmental impact assessment in the project.

Supervise installation teams in conducting feeder and antenna line verification test (VSWR, DTF).

Provide network sites with required/ appropriate specifications to the Network Operation Team

Ensure end-to-end deployment process of target BSS sites.

Deliver continuous progress report activities of all assigned network site rollout to the line manager.

Perform other duties as assigned by the Manager, 2G/3G

Educational Requirements      

First degree or equivalent in Electrical Engineering.

Experience, Skills & Competencies    

One (1) to two (2) years post NYSC experience

Business Application Knowledge

Engineering Installation

Personal Effectiveness

Teaming

Problem Solving

Passion for Excellence

Integrity

Empowering people

Growing people

Team work

Customer Focus

Manager, BSS HLS

Job Summary    

Oversee the functions of the BSS support team, manage all BSS/RAN-related network activities and liaise with respective technical units to resolve network challenges.

Principal Functions  

Participate in major incident reviews, support incident managers in identifying real causes and accurate descriptions of incidents and impacts, recommend remedial actions and resolve all issues that are escalated

Perform second level and necessary back office support to Field, BSS and NOC teams

Coordinate BSS database management, including network parameter changes, BSC/RNC rehoming, cutovers, network upgrades, BTS/NodeB rehoming and packet switch configurations.

Coordinate the implementation of BSS/RAN-related work orders (WOs) and change requests (CRs)

Coordinate corrective RAN/BSS maintenance as required, and assist field operation teams to resolve BSS/RAN issues including clearing of QOS alarms, resolving BSS- related outage and network problems.

Implement crisis management and service continuity policies and procedures to ensure minimal disruptions to the business in the event of any disaster.

Proactively work with other stakeholders on network incidents requiring cross-departmental collaboration.

Provide efficient, timely and effective remedies to network issues and requirements and ensure minimal disruption to business.

Investigate and identify root causes of major incidences and ensure its resolution.

Carry out other duties as assigned by the Director, Network Operations

Educational Requirements  

First degree in Engineering or a related field

Experience, Skills & Competencies     

Six (6) to Eight (8) years work experience with at least three (3) in a supervisory role

GSM, EDGE, WCDMA Technologies

Understanding of Network Topology and Connectivity

Network Availability and Capacity Management

Fault and Incident Management

Change Management

Teaming

Delegation/ Supervisory

Senior Engineer, Performance

Job Summary      

Responsible for monitoring and reporting network performance of all nodes in the areas of Radio, Transmission, Core, VAS, IP, Roaming, international POI and Service Assurance.

Principal Functions  

Monitor and report the network Performance of all Nodes in EMTS network i.e. Radio, Core, VAS, IP, Roaming, International POI

Analyse and report service assurance test reports on a weekly basis

Coordinate all stakeholders to resolve issues from service assurance tests.

Review formulas for 2G, 3G, 4G on the network and update on the tools where necessary

Manage all IP performance monitoring and reporting including Google Cache and CACTI

Responsible for implementing dashboards and automating all reports on the Pentaho and other monitoring tools

Support Drive Test Engineers on the field based on their testing requirement

Prepare and ensure quality of service reports are properly documented for management use and decision making purposes

Monitor and apply standards created/maintained by external bodies, and integrate within internal quality management systems

Prepare periodic reports and submit NCC, Etisalat Group, Executive Management and external party related performance requests

Generate and circulate daily, weekly ,monthly, quarterly and yearly network reports

Ensure that KPI values in HP Pentaho is consistent with the Vendor Performance tools

Ensure all monthly performance reports are submitted on time with accuracy

Prepare and submit ad hoc reports on performance within the stipulated time frame

Perform other tasks as assigned by Head Network Performance and Service Assurance

Educational Requirements      

First degree in Engineering or a related field

Experience, Skills & Competencies

Three (3) to five (5) years’ work experience

Network Operations

Telecommunications & Mobile Network Standards & Specifications

Personal Effectiveness

Problem Solving

Passion for Excellence

Integrity

Empowering people

Growing people

Team work

Customer Focus

Method of Application

Interested and suitably qualified candidates should apply HERE

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